Frequently Asked Questions
Everything you need to know about your Phitku beauty journey.
Are Phitku products safe for sensitive skin?
Yes, our products are formulated with dermatologically tested ingredients and are free from harsh chemicals like parabens and sulfates, making them suitable for sensitive skin types.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Currently, Phitku ships to over 20 countries. Shipping costs and delivery times vary depending on your location and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement.
Are your beauty products cruelty-free?
Absolutely. Phitku is committed to ethical beauty; we never test our products or ingredients on animals.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.